Patient Access Coordinator, Population Health (Part Time) (choc)

Job Description

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Job Summary

This position will be supporting our Adolescent to Adult Bridge program, which provides support to CHOC patients approaching adulthood that need additional assistance in transitioning into an adult health system.

The position is Part Time, 20 hours per week, and does offer part time benefits.

The Patient Access Coordinator II is responsible for working collaboratively with the PAC Supervisors, PAC Manager, Clinic Managers, Physician Offices, external customers, and all other CHOC associates to maintain and improve consistent registration, scheduling, authorization, and customer service. Proactively reviews physician schedules and works queues to resolve errors, ensure efficient check in/check out processes, and ensures accurate demographic and insurance information. Participates in a leadership capacity with implementing new technologies and processes that impact the assigned areas, as well as, identify opportunities for improvement.

Pay Range

Minimum $21.55 Midpoint $28.56 Maximum $35.57

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

* Required: Minimum three (3) years of multi-specialty clinic (automated scheduling and registration systems) experience with a demonstrated tract record of success.

Education

* Required: High School Diploma/ GED or equivalent experience.

Specialized Skills

* Required: Ability to related and communicate positively, effectively, and professionally with others; be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.

* Preferred: Bilingual in English/ Spanish.

Licensure

* Required: None required.

* Preferred: Basic Life Support (BLS)

Work Environments - Functional Demand:

Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.