Lead Pre Certification Coordinator (Remote) - Business Office - Medicine (wustl)
Job Description
Scheduled Hours
40Position Summary
Position performs various professional services to ensure medical, drug, and diagnostic testing authorizations are obtained in an efficient manner and that reimbursement is maximized through required interaction with third-party payers; leads the pre-certification team to perform and manage the daily workload; responds and resolves questions from the pre-certification staff in an educational and timely manner; is is a liaison between department facilities and physician offices.Job Description
Primary Duties & Responsibilities:
Leads the pre-certification section in daily activities and prioritization of assignments; assists in adjusting daily assignments based on coverage needs of the team and unit.
Answers the pre-certification phone lines; assists with billing inquiries, insurance questions, and missing order and pre-certification issues; acts as liaison between department facilities and physician offices.
Contacts appropriate insurance companies for benefit verification and pre-certification of procedures and testing; supplies all documentation required during pre-certification process to insurance companies.
Documents when pre-certification is received from insurance companies and maintains open communication with physicians and their assistants regarding concerns or when physician involvement in needed.
Provides training and education to staff.
Assists staff with complex cases avoiding denials and physician peer to peers; reviews denials to see if there is a potential for re-consideration.
Provides feedback to management regarding staffing concerns and process improvement; other duties as assigned by manager.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Physical Effort
Typically sitting at desk or table.
Repetitive wrist, hand, or finger movement.
Occasional lifting (25 lbs or less).
Equipment
Office equipment.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
Work Experience:
Skills:
Driver's License:
More About This Job
Required Qualifications:
- Previous pre-certification experience.
Preferred Qualifications:
- Some college or an associate’s degree.
- Coding experience preferred.
- Applicant must have a thorough understanding of both Washington University FSC database and insurance terminology.
- Experience interacting with managed care plans, insurance companies, and third-party payers.
- Ability to work with internal and external customers, including physicians, nurses, patients, and families.
Preferred Qualifications
Education:
Associate degree
Certifications:
Work Experience:
Skills:
Communication, Detail-Oriented, Fast-Paced Environments, Insurance Terminology, Interpersonal Communication, Medical Billing and Coding, Multitasking, Organizational Savvy, PrioritizationGrade
C09-HSalary Range
$22.78 - $34.21 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/