Patient Scheduler II - Remote (essentiahealth)

essentiahealth    Duluth, United States    2025-01-11

Job posting number: #175438 (Ref:R063801)

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Job Description

Building Location:

Business Service Center

Department:

46860 Scheduling

Job Description:

This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments.

Level II Patient Schedulers are expected to be proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.

Education Qualifications:

Key Responsibilities:

  • Accurately scheduling a wide range of patient appointment types, including procedures, for numerous Essentia departments and clinics.
  • Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
  • Proficiently and accurately entering data in the permanent Electronic Health Record while talking with the patient.
  • Support of direct marketing campaigns by adhering to specific data gathering and scheduling guidelines related to each individual campaign.

Required Qualifications:

  • 1 year of clinical healthcare experience

OR

  • 1 year experience as a Patient Scheduler I

OR

  • 1 year experience in a contact/call center

Licensure/Certification Qualifications:
View Orignal JOB on: partimejobs.net

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

08:30am

Shift End Time:

5:00pm

Weekends:

N/A

Holidays:

No

Call Obligation:

No

Union:

DC USWA Main & Neighborhoods (DCUMN)

Union Posting Deadline:

01/17/2025

Compensation Range:

$19.62 - $28.25

Employee Benefits at Essentia Health*:

  • Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.

  • Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.

  • Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.

  • Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.

  • Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.





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Employer Info

Job posting number:#175438 (Ref:R063801)
Application Deadline:2025-02-10
Employer Location:essentiahealth
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