Remote Care Specialist (abbott)

abbott    Belgium- Machelen    2025-02-19

Job posting number: #198350 (Ref:31109230)

Job Description

     

About Abbott


Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with

View Orignal JOB on: partimejobs.net
 leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.

Roles & Responsibilities

We are looking for Remote Care Specialist to join a team of Technical Support Specialists who provide the clinical and technical guidance on the use and operation of Abbott CRM products to the medical community and various Abbott departments:

  • Provide technical support services in the field of Remote Patient Monitoring and CRM devices, mainly by phone and emails.
  • Provide technical information to customers in response to inquiries/report from the field.
  • Perform product evaluations and testing based on reports from the field.
  • Provide back-up support to Field Clinical Engineering/Sales Representatives in the areas of sales support (remote care and device management), regional training seminars and troubleshooting.
  • Provide and conduct product training to in-house personnel.
  • Assist in the presentation of educational material for new product training and in-service seminars to physicians, nurses and sales representatives.
  • As needed, provides technical and clinical assistance to Regulatory Affairs personnel (in-house) in response to regulatory agency requests on Abbott devices.
  • Coordinates efforts with international division staff to resolve product/clinical issues involving international customers and the international sales issues.

Education & Competencies

  • Bachelor’s degree in medical / electrical / mechanical or medical technology is preferred or working experience in a similar position
  • Track record as a technical specialist or a field engineer in our industry or equivalent
  • Successful engagement with customers
  • Excellent verbal and written communication skills in Dutch and English, French is desired but not mandatory
  • Good experience in use of analytical tools and software
  • Ability to work effectively within a team in a fast-paced changing environment.

Please apply and join Abbott today. Do Work That Matters

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Field Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

Belgium : Bedrijvenzone Machelen - Cargo 831

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 10 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     



Employer Info

Job posting number:#198350 (Ref:31109230)
Application Deadline:2025-03-21
Employer Location:Abbott
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