Creative Operations Technical Specialist (vanguard)

Our In-House Agency, RED is dedicated to enhancing efficiency in content creation, personalization, campaign management, and the adoption of cutting-edge technologies, including Generative AI. At the core of these initiatives is Adobe Workfront. We are on the lookout for a seasoned Adobe Workfront Specialist to optimization of this essential platform. Please Note: This role is focused on hands-on  administration and optimization, not project management. It requires a proactive innovative approach to system implementation, user support, and continuous improvement

Key Responsibilities:

• Platform Management: Lead the design, implementation with our MarTech team, and ongoing enhancement of the Workfront platform.

• System Processes: Establish and maintain robust governance for project tracking, communication, and collaboration within Workfront.

• Stakeholder Collaboration: Engage with internal teams to identify challenges and develop tailored solutions.

• Reporting and Dashboard Management: Create and manage adaptable reports and dashboards; conduct regular audits to ensure their effectiveness and accuracy.

• Customization: Continuously update custom fields and forms to meet the diverse needs of various teams.

• Configuration and Maintenance: Oversee processes and documentation; manage system updates and test new releases.

• Training and Support: Develop and deliver training materials to enhance platform utilization across the organization. Participate in Beta testing with Adobe to analyze new features.

Additional Responsibilities:

• Workfront Reporting & Resource Management: Develop metrics and reports to improve workflow and resource management.

• Workfront Governance: Drive the adoption of Workfront, ensuring best practices/

Qualifications:

• 5 years work experience with at least 2 years as an Adobe Workfront system administrator, with significant experience in Workfront Fusion.

• Expertise: In-depth knowledge of Adobe Workfront’s integration processes and capabilities.

• Adobe Workfront certifications.

• Skills: Proficiency in Adobe Creative Suite, with exceptional skills in workflow automation, project management, and system integration.

• Education: Bachelor’s degree in Project Management, Business Administration, or a related field.

• Communication: Excellent verbal and written communication skills, adept at process improvement and customer service.

• Additional knowledge in Adobe Creative Cloud applications and Adobe Experience cloud a plus.

This role is part of our hybrid work model with Tuesdays – Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from our office in Malvern PA. 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.