Certification Technician (Office Specialist 2) (Oregon State Government)

Job Description

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Would you enjoy collaborating with several different parties? Are you skilled in tracking multiple things at once? Would you be interested in joining a diverse team that is dedicated to serving children, families, and communities?JOB IS FROM: partimejobs.netVIEW

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As a Certification Technician, you will:

•  Support certification and adoption teams by updating and maintaining a high level of accuracy in OR-Kids records, for home providers and case information.

• Maintain up-to-date foster parent training records, home provider information, and other case information.

• Collaborate with the placement coordinator to ensure all services are available and certificates are current.

• Prepare and distribute certification and adoption packets, as well as foster parent training materials, responding to requests for scanning and copying documents, and sending reference letters to foster families as needed.

• Scan and upload certification packets and other relevant documents into the OR-Kids database for foster provider and adoption/guardianship files.

• Ensure all activities comply with State and Federal laws, including conducting Child Welfare checks, criminal checks, and police record checks.

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience using verbal and written communication to engage with diverse audiences.

• Experience managing multiple priorities in a fast-paced and dynamic environment.

• Experience using organizational and detail-oriented approaches to complete tasks efficiently.

• Experience working independently and as part of a team.

• Familiar with basic technology navigation for data entry and electronic communication.

• Familiar with basic functions of Word and Excel.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”

Working Conditions

• Your work will be conducted in the office, this is not a remote position.

• Occasional travel is required for attending meetings, trainings, and other position related activities.

• Employee will work a professional work week; hours of work may fluctuate based on service needs. 

• Occasional, compensated overtime may be required, including evening and weekend work.

• You will interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation.

• This position requires sitting or standing at a terminal and using a computer and telephone for prolonged periods of the workday.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• *A valid driver’s license and acceptable driving record are required for this position.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Amanda Alvarado. If you contact the recruiter, please include the job requisition number: REQ-167612.

• Email: AMANDA.K.ALVARADO@odhs.oregon.gov

• Phone (call or text): 541-709-8695