Job Description

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

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Summary:

Performs clerical and secretarial duties on the unit.

Prepares, compiles, and maintains patient and operational records in the nursing unit.

Position Responsibilities:

Processes and maintains clerical information on unit.    Responds to, screens and refers telephone messages and requests regarding patient information and unit operation to the appropriate personnel.  Assists with coordination of patient flow, unit rounding, and visitor security.

Maintains patient’s electronic medical record, ensures  completeness and accuracy of patient charts and records, communicates consults by contacting providers,  and facilitates admission, discharge, transfer status.

Assists with coordination of patient flow including coordination of patient transportation to external facilities or discharge to home.

Maintains supplies, equipment, and places orders for service, coordinating with Environmental Support Services as required. 

Position Qualifications Required / Experience Required:

Basic computer skills (word processing, data entry), with ability to quickly learn and become proficient using Unit computer systems.

Understanding / familiarity of medical terminology or ability to quickly learn in order to process and maintain accurate medical records.

Professional demeanor and strong interpersonal skills demonstrating the ability to communicate clearly, effectively, tactfully, and courteously with customers and staff on all levels.

Ability to multi-task effectively.

1-2 years secretarial or administrative assistant experience in a medical setting is preferred.

Required Education:

High school graduate or equivalent.

Additional coursework in the medical support field is preferred.