Business Analytics Lead Analyst - Remote (cigna)

Job Description

The primary purpose for the Business Analytics Lead Analyst is to provide analytic support for the auto-load quality oversight program.  The analyst will provide reporting, root cause analysis, and insights to our stakeholders.  This role requires strong Excel skills, including building macros and pivot tables.  Ideally, the individual will possess strong story telling skills and is able to communicate these through PowerPoint presentations.  Mastery of data analytics and determining bad data outcome causation is key to success in this role.   This role requires a reporting and analytical background with knowledge of HCPM loading processes.  This individual will possess functional, technical, and business knowledge to provide data insights for solutioning. 

Essential Functions

Data Analytics – Perform auto-load data quality reporting and insights.  Ability to provide effective and timely reports to stakeholders.  Provides ongoing insights on trending defects.  Ability to assist in identifying and developing automated solutions for process improvements.  Develops monthly reporting scorecard to provide important updates and insights on auto-load accuracy and process improvement initiatives. 

Collaboration – Business Analytics Lead Analyst will collaborate with multiple departments across including Operations, Knowledge Management, Process Owners, and Technology partners.  Business Analytics Lead Analyst will facilitate hand-offs between multiple areas and will be asked to provide SME support.  Responsible for full auto-load documentation. 

Project management – Business Analytics Lead Analyst will be overseeing multiple projects and initiatives. Business Analytics Lead Analyst will need to be able to manage multiple initiatives at the same time.  The Business Analytics Lead Analyst will assist in coordinating various projects related to auto-load quality. This will include project prioritization, timeline tracking and collaboration with cross functional teams.

Communication –Effectively communicates goals, bad data outcomes, and is able to communicate and persuade stakeholders on long term solutioning needs.  Will serve as the unified voice of auto-load data quality oversight to maintain open dialogue and collaboration across multiple teams.

Qualifications

• High School Diploma or G.E.D. required
• 1+ years of relevant working experience in data analytics preferred
• In-depth knowledge of PowerPoint and Excel (including pivot tables and macros)
• Experience with HCPM, Activity Manager, and Network & Contract Manager required
• Knowledge of data domain structure and data sets
• Strong business and organizational skills
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines
• Solid technical, analytical, and communication skills required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 76,700 - 127,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.