Security Dispatcher- Baptist- Part-Time (ochsner)

Job Description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, JOB IS FROM: partimejobs.netVIEWand innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job answers internal/external calls for Security Operations, which average 2-3,000 transactions daily. Answers routine and emergency calls for security assistance while obtaining all necessary information required while dispatching security officers to calls for service as well as making notifications to on duty supervisors. Responds to all emergency situations, all types of Hospital/Clinic codes at any given time, monitors Hospital/Clinic video screens, maintains security log and all associated computer entries; handles all call and on-call for security and emergency preparedness for main campus and regional clinics as well as notifications for security incidents and emergency preparedness issues.

Education

Required - High School diploma or equivalent

Work Experience
Required - 1 year experience as a telephone operator, dispatcher or related experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Good analytical skills
• Excellent communication skills
• Demonstrates Good Judgement
• Strong interpersonal skills
• Strong customer service skills
• Must possess a good command of the English language, along with the ability to speak clearly and distinctly

Job Duties

• Consistently answers calls using standard Ochsner greeting
• Solicit and document information needed from callers to determine level of security assistance and then to dispatch officers to assist callers 
• Responds to all codes/notifications during emergency incidents

Other related duties as required.  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

The physical essential functions of this job include (but are not limited to) the following:  Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information. 

Affirmative Action Policy Statement