Job Description

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. ARKANSAS BLUE CROSS BLUE SHIELD will NOT sponsor applicants for work visas in this position.

Arkansas Blue Cross is only seeking applicants for remote positions from the following states:

Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

Job Summary

The Human Resources Assistant is a high-visibility job role that requires multi-tasking, teamwork, and the highest level of confidentiality. The incumbent is responsible for a wide range of routine, day-to-day activities from supporting the team’s recruiting and hiring functions to employee relations. In addition to administrative duties, the Human Resources Assistant also provides customer service to both internal and external customers, including employees at all levels, outside organizations, vendors, external applicants, and state and federal agencies.

Requirements

EDUCATION

High School diploma or equivalent.

EXPERIENCE

Minimum three (3) years' administrative support experience, preferably in Human Resources.

Experience providing face-to-face customer service in a professional environment.

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ESSENTIAL SKILLS & ABILITIES

Interpersonal Communication

Oral & Written Communication

Customer Service

Time Management

Multitasking

Problem Solving

Customer Interactions

Teamwork

People Oriented

Sound Judgement

Proficiency using Microsoft Office products, such as Word, Excel, and PowerPoint.

Skills

Cultivate Relationships (Inactive), Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationships, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Oral Communications, Time Management, Written Communication

Responsibilities

Assists with company-wide events., Assists with the distribution of awards and prizes., Communicates with employees, potential employees, vendors, government organizations, etc., Compiles information and assists in the development/distribution of communications., Conducts initial new hire orientation for newly hired employees., Coordinates communication with candidates and schedules interviews. Conducts pre-screen interviews for potential candidates., Initiates background and drug verification for prospective new hires., Performs other duties as assigned., Processes documentation and prepares reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluation, etc.)., Processes requested reports from Workday and other designated databases., Provides clerical and administrative support to the Human Resources team. Purchases supplies, receives and distributes mail, provides project support., Provides excellent customer service by responding to routine questions, needs, and inquiries from both internal and external customers., Schedules assessment testing.

Certifications

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

1.1  General Office Worker, Sedentary, Campus Travel – someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.