Part-time Web Order Processing and Sales Associate, Campus Store (algonquincollege)

Job Description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Retail Store Operations

Position Type:

Part-Time Support

Salary Range:

$17.64-$17.64-Hourly

Scheduled Weekly Hours:

20

Anticipated Start Date:

February 10, 2025

Length of Contract:

n/a

Posting Information

Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.

Posting Closing Date:

February 1, 2025

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

Under the day-to-day leadership of the Manager, Campus Store Operations, the incumbent will be required to assist in the delivery of goods to learners during start of term.  The incumbent will be required to operate a cash register, assist students with obtaining course materials, greeting and welcome students to the store as well as assist with gathering merchandise to fill online orders.

Duties and Responsibilities:

• Processing of cash register and accounts receivable sales. The incumbent must ensure the correct attribution of all merchandise sales to the proper retail department and the correct form of tender. (i.e. sponsored students, refunds, gift cards, department cards, cash, debit, cheque, credit and one card);

• Incumbent will be required to assist learners in obtaining their Course Materials needs during the back to school period. Customers will provide their course numbers to the counter service staff who will identify the required resources, obtain them from the shelving areas and provide them to the learner for them to bring to the checkout area. It is also expected that incumbents will provide exceptional customer service to learners throughout their service interaction;

• The incumbent will be required to gather merchandise to fill online orders received through the Campus Store website where the customer has indicated they would like to have their order shipped to their address via courier or picked up using our Click & Collect or Curbside service. Once gathered, these orders will be processed using the point of sale cash registers;

• The incumbent will be expected to welcome/thank customers upon entering/leaving the store. Should the security gates trigger an alarm, the incumbent will be required to assist clients with verifying their purchases and deactivating any security tags that may still be active, causing the alarm to sound. A positive, enthusiastic attitude is crucial for success in this role.

Required Qualifications:

• High School Diploma or equivalent;

• Minimum of one (1) year of recent experience in handling cash;

• Previous experience working in a bookstore environment is an asset;

• Previous experience in an IT product sales position is an asset.

Anticipated Weekly Schedule:

• 4 days a week (5 hours per day)

• Please note the position has an increase in hours prior and during each term startup.

*These positions are paid at Payband 3

* Vacancy is for P17861

This position requires on-site work at Algonquin College's Woodroffe (Ottawa) Campus.

This position is subject to the terms of the Part-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/06/2019-21-PT-Supp-Staff-CA_FINAL_EN.pdf 

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.