Senior Automation Engineer (AI and LLMs) - Remote (cigna)

Job Description

Summary

This role will be joining a team transforming healthcare and improving the lives and vitality of millions of members we serve. We leverage cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) — including Large Language Models (LLMs) — to revolutionize healthcare applications, from automated document processing to intelligent chatbots.

We are seeking a Senior Automation Engineer with strong engineering and full-stack testing expertise to build scalable, continuous testing frameworks that ensure rapid delivery and unwavering product quality. Your work will directly influence the healthcare journey of our members and providers, shaping the future of healthcare every day. A relentless focus on speed to market, product excellence, and innovation is essential to succeed in this role as we strive to transform healthcare at scale.

Responsibilities

• Design & Implementation of Automated Test Frameworks

  • Develop, maintain, and optimize automated testing solutions to validate AI platform functionalities and LLM-powered applications

  • Utilize tools and frameworks (e.g., Selenium, PyTest, Jest, etc.) to ensure test coverage and reliability

• Testing AI Solutions & LLMs

  • Build automation scripts to test and validate AI-driven chatbots, conversational agents, and enterprise-level AI applications

  • Define testing strategies specific to AI/ML workflows, including data preprocessing, model validation, and deployment

  • Collaborate with platform and solution teams to identify potential edge cases and performance bottlenecks for AI models

• Integration Testing & Continuous Delivery

  • Work closely with DevOps teams to integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps)

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  • Contribute to pipeline scripts and infrastructure-as-code to ensure smooth, automated deployments

  • Liaise with development, product, and design teams to understand new features and enhancements, translating them into scalable test cases

  • Provide feedback and recommendations to improve usability, performance, and overall product quality

• Monitoring & Reporting

  • Implement real-time test reporting and dashboards to track testing progress and issues

Qualifications

• 5+ years' experience with application automation

• Proven experience building automation scripts to test and automate AI-driven chatbots, conversational agents and enterprise-level AI applications

• Proven experience test strategies including data preprocessing, model validation and deployment

• Experience with DevOps tools such as Jenkins, GitHub Actions and Azure DevOps

• Experience using tools and frameworks such as Selenium, PyTest and Jest

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.