Account Management Excellence Analyst - Remote (primetherapeutics)

Job Description

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Account Management Excellence Analyst - Remote

Job Description

The Account Management Excellence Analyst is responsible for providing initiative coordination, research and analysis, and support for account management. This position is responsible for supporting complex initiatives, guiding training development, creating communications and providing direction on process improvement. This position is also responsible for collaborating with stakeholders across Prime to deliver business solutions to support Prime’s account management strategic objectives.

Responsibilities

• Conduct research and analysis on business process and performance
• Support, implement, and manage strategic and process improvement initiatives to achieve account management goals
• Represent client-facing account teams as a subject matter expert in the development of business requirements for process change and/or project management
• Ongoing support of best practices for SharePoint-based Client Portal and other tools, client-facing meetings, and quarterly engagement approach
• Support evaluation, development and maintenance of rules of engagement, policies, procedures/processes and tools through an account management playbook to improve standard practices
• Assist with client strategic planning processes
• Timely management of training and communication plans for all activities
• Other duties as assigned

Education & Experience

• Bachelor’s degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

• 2 years of related work experience in healthcare or insurance
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Knowledge of best practice project methodologies in leveraging partnerships with business and technology project management offices
• Experienced at meeting facilitation, conflict management, and consensus building
• Strong verbal and written communication skills, including previous experience giving presentations
• Capable of handling multiple projects simultaneously and ability to work under pressure with strict timelines

Preferred Qualifications

• Pharmacy Benefit Plan (PBM) or healthcare industry experience
• Knowledge of Enterprise intake, prioritization, and project execution processes
• Proficient in Microsoft Word, Excel and Power Point with working knowledge of SharePoint

Physical Demands

• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.