Community Home Care Liaison, Part Time (vnsny)

Job Description

Overview

Establishes new and maintains existing relationships with key community organizations and leaders, including but not limited to Community Based Organizations (CBOs) community leaders, advocacy groups, clinics and the provider community. Educates potential patients in the communities served by VNS Health Personal Care about Home Care Services and the benefits of enrolling in these services. Achieves monthly enrollment requirements and attends and conducts presentations during weekly events. Works under moderate supervision.

Compensation Range:$62,400.00 - $72,000.00 Annual

What We Provide

• Referral bonus opportunities      
• Personal and financial wellness programs    
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care       
• Opportunities for professional growth and career advancement    
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities     

What You Will Do

• Develops effective working relationships with the leadership and/or staff of key referral sources such as CBOs, the provider community, religious organizations and other appropriate channels to grow membership.
• Provides direct consumer education about Home Care and the Home Care enrollment process.
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• Performs retention efforts developed by department leadership to reduce member turnover.
• Develops, plans and executes health fairs and presentations to key community organizations.
• Initiates projects with department leadership to generate leads, build brand awareness and enroll new members.
• Travels between numerous referral sources across all regions to promote Home Care Awareness and Personal Care
• Retains and strengthens relationships with vendors, consumers and customers, including payers and provider networks.
• Develops and implements strategies for relationship management and retention and identifies potential customers.
• Enrolls new patients to VNS Health Personal Care.
• Meets face-to-face and remotely with new and existing consumers in order to ensure patients understanding of the process and to assist with enrollment.
• Develops communication and prepares strategies to grow and diversify the relationship with potential Patients.
• Must be a self starter, able to work under minimal supervision
• Participates in special projects and performs other duties as assigned.

Qualifications

Licenses and Certifications:

• Valid driver's license and access to a motor vehicle or ability to travel through the 5 boroughs preferred

Education:

• High School Diploma or GED Equivalent required
• Associate's Degree in Marketing, Business, Healthcare Administration or related discipline preferred

Work Experience:

• Minimum three years experience in similar role in the Home Care industry required
• Experience marketing to a culturally diverse target population required
• Excellent verbal and written communication skills, including the ability to speak in front of large groups required
• Strong organizational skills required
• Existing relationships with key potential referrers required
• Bi-lingual skills strongly preferred