Assistant Billing Manager, Remote (massgeneralbrigham)

Job Description

Site: The General Hospital Corporation

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

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At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

 

Job Summary

Summary:

Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue
cycle activities.

Provides research support to the manager and assigned practices related to accounts receivable management, patient/customer service complaints and Third-Party Requests for information.

Does this position require Patient Care? No

Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files.

-Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets.
-Provides research and follow-up for inquiries from Customer Service.

-Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review.

-Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas.

-Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval.

-Assist with the orientation and training of new staff.

 

Education

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Revenue, billing and related experience 2-3 years required

Knowledge, Skills and Abilities
- Strong knowledge of medical billing and payer requirements.
- Excellent leadership and team management skills.
- Proficiency in billing software and electronic health records (EHR) systems.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- Ability to work with a high degree of accuracy.

 

 

Remote

 

399 Revolution Drive

 

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework